FAQs
Frequently Asked Questions
From the 'Dashboard', click 'New Order'. Fill in the details and submit.
Go to 'Forgot Password' on the login page and follow the steps.
Navigate to 'My Profile' and update your details.
Email us at info@glocnsl.com or call +44 758 638 1945.
Click 'Sign Up', enter your details, and verify via email.
Go to My Profile > Shipping Addresses > Select or Add New Address.
We combine multiple packages into one shipment to save on shipping fees.
Yes, select items from your dashboard before requesting consolidation.
We accept credit cards, PayPal, and bank transfers.
No extra fees; you only pay the final shipping cost.
Go to 'Track Shipment,' select the shipment to track, or enter your tracking number.
Standard shipping takes 7-14 days; express takes 3-5 days.
It depends on the destination country. Check with your local customs office.
Contact support within 30 days. Claims are processed within 10 business days.
Take photos and submit a claim via our support center.
